A hybrid progress claim mixes fixed-price (contract) claim items with time-and-materials (T&M) claim items. Clients reading the claim should see contract progress separately from T&M billings — that is why Complete % behaves the way it does.
What TOTAL Complete % means
On hybrid claims, the summary TOTAL row’s Complete %, remaining, previous amounts and Approved Value use fixed-price lines only. T&M dollars stay on the claim and still feed amount due, but they do not inflate the contract Complete %.
Example: $4,000 claimed of an $8,000 fixed-price approved value, plus $82.33 of T&M this period, prints 50.0% Complete on TOTAL (not 51%), while amount due can still include the T&M.
On the claim document and PDF
There is still one items table. T&M rows sit in that table; Drum does not add a separate “Time and materials” section heading (accounts do not share one label for that concept).
On T&M item rows, previous % and previous amount are blank. Approved value shows as T&M. Complete % and Remaining show as N/A.
Under the summary, TOTAL is the contract book. A T&M total row sits under TOTAL with this period and to-date T&M amounts; Complete % and Remaining on that row are N/A.
The on-screen totals footer matches the document: main Totals previous and Complete % are fixed-price only, with a T&M sub-row for T&M this period. Amount due can still include T&M.
Why this split
Contract Complete % answers “how far through the fixed-price work are we?” Mixing T&M into that percentage would blur progress on the contracted scope. The trade-off is that readers need to check both TOTAL and the T&M row for the full money story — Complete % alone is not the whole bill.
Fixed-price-only claims
Claims with only fixed-price items keep a single contract TOTAL. Nothing about invoice conversion amounts changes with this behaviour.


